General FAQ¶
Does ZenDRIVE S3 Access work with my existing S3 tools?¶
Yes — any tool or SDK that supports a custom S3 endpoint and access/secret keys works. AWS CLI, rclone, Cyberduck, s3cmd, and boto3 are all covered in client examples.
Is there a storage or bandwidth quota I can hit?¶
Your plan sets a throughput tier, not a per-request charge. For questions about capacity for your specific workload, open a support ticket.
What can I use it for?¶
Reading and downloading data from the ZenDRIVE S3 storage network — pulling datasets, streaming or serving media, syncing content down to your own systems. It's a fast, dedicated read path; it is not a place you upload to or back up to.
Is this like running my own Plex or Emby appbox?¶
It can be used as the library behind your own Silo, Plex, Emby, or Jellyfin server, but it is not a hosted media-server appbox. You run the media server separately, mount ZenDRIVE on that machine, and point your libraries at the mount. See Using Silo, Plex, Emby, or Jellyfin.
Do I need one subscription per Plex or Emby user?¶
No. ZenDRIVE is billed by bandwidth tier, not by viewer count. Silo is our recommended open-source media server for customers who want to operate their own stack. Other media-server software may have its own account, app, or premium-feature requirements, but those are separate from Clearstreamer.
Can I upload or write data to it?¶
No — ZenDRIVE S3 Access is read-only. See Browsing & downloading. If you need write access, open a support ticket.
Which region should I choose?¶
The one nearest your users, for lower latency and better real-world throughput. See IP & DNS and Choosing a tier.
Can I move to a bigger plan later?¶
Yes — see Upgrading or changing plan. Downgrades aren't supported.
Do you support virtual-host style bucket URLs?¶
Use path-style addressing. It's the recommended, most compatible mode for your dedicated endpoint — see Path-style vs virtual-host.
Where can I see current pricing?¶
On the tiers page here, or the live pricing section on the main site.
How do I get help that isn't covered here?¶
Open a support ticket with details — see Getting support for what to include.
Can this wiki be improved?¶
Yes — if a question keeps coming up or an answer is unclear, tell us in a support ticket and we'll update it.