Dashboard & account

Where do I manage my account?

In the client area at dashboard.clearstreamer.com. From there you manage services, invoices, and account details.

How do I order a new service?

Use the store or add a plan directly from the tiers table.

Where do I find my service details and credentials?

Your welcome email contains your keys and endpoint. You can also view your service in the client area, or have the welcome email resent — open a support ticket if you can't locate it.

How do I update my contact or payment details?

Sign in to the client area and update your profile and billing settings there.

I can't sign in — what should I do?

Use the password-reset option on the login page. If you're still locked out, open a support ticket using your account email address.

Can I have multiple services under one account?

Yes. Order as many services as you need; each appears separately in the client area with its own endpoint and credentials.

Where do I go for technical help vs billing?

Both start with a support ticket. See Getting support for what to include so we can help fast.